CP customer Survey Result

What was the primary reason for your recent curtain purchase?
22%
(14 votes)
Home/Office renovation or redesign
41%
(26 votes)
Moved to a new home/office
14%
(9 votes)
Replacing old/worn-out curtains
8%
(5 votes)
Wanted to change the aesthetic or ambiance of a room
6%
(4 votes)
Needed better light control or privacy
5%
(3 votes)
Recommended by an interior designer or friend
5%
(3 votes)
Influenced by promotions or sales events
Total Votes: 64
What challenges did you face while selecting curtains for your home?
18%
(18 votes)
Difficulty in matching with home decor.
20%
(20 votes)
Overwhelmed by too many choices.
20%
(20 votes)
Concerns about material quality.
3%
(3 votes)
Uncertainty about the right size or measurements.
9%
(9 votes)
Finding a design that provides adequate privacy and light control.
17%
(17 votes)
High prices or budget constraints.
8%
(8 votes)
Lack of expert advice or assistance.
1%
(1 votes)
Limited physical showroom visits due to time or distance constraints.
2%
(2 votes)
Others
Total Votes: 98
Did you conduct any research before deciding to purchase curtains?
69%
(33 votes)
Yes
31%
(15 votes)
No
Total Votes: 48
Which of the following channels did you use for your research?
23%
(16 votes)
Online search engines (e.g., Google, Bing)
6%
(4 votes)
Brand's official website
7%
(5 votes)
Social Network (e.g Facebook, Instagram)
11%
(8 votes)
Ask friend or family
3%
(2 votes)
Home decor magazines or blogs
16%
(11 votes)
Visits to physical showrooms
7%
(5 votes)
Customer reviews on brand's website
4%
(3 votes)
Customer reviews on third-party websites (e.g., Google Reviews)
3%
(2 votes)
Online marketplaces (e.g Lazada)
13%
(9 votes)
Trade fairs or exhibitions
7%
(5 votes)
Other
Total Votes: 70
Throughout your journey from research to purchase, which of CurtainsPlace's platforms did you interact with or see?
10%
(9 votes)
Official Website
8%
(7 votes)
Google Review
8%
(7 votes)
Facebook Page
6%
(5 votes)
Instagram
39%
(34 votes)
Showroom/Physical store visit
8%
(7 votes)
Phone call with a representative
21%
(18 votes)
WhatsApp with CurtainsPlace
Total Votes: 87
What was the factor(s) in your decision to purchase from CurtainsPlace?
21%
(30 votes)
Product quality and durability
18%
(26 votes)
Aesthetics and design variety
13%
(19 votes)
Brand reputation and trust
23%
(33 votes)
Sales consultant's expertise and advice
10%
(15 votes)
Pricing and value for money
4%
(6 votes)
Recommendations from friends or family
6%
(9 votes)
Online reviews and testimonials
2%
(3 votes)
Celebrity (e.g Amber Chia) endorsement
2%
(3 votes)
Other
Total Votes: 144
At what point did you feel confident in your decision to purchase from CurtainsPlace?
77%
(37 votes)
During my first interaction or visit
17%
(8 votes)
After multiple interactions or visits
6%
(3 votes)
After comparing with competitor offerings
Total Votes: 48
How many competitors did you consider before making your purchase with CurtainsPlace?
48%
(23 votes)
None, I only considered CurtainsPlace
38%
(18 votes)
1-2
10%
(5 votes)
3-4
4%
(2 votes)
5 or more
Total Votes: 48
Would you recommend CurtainsPlace to friends or family?
94%
(45 votes)
Definitely
6%
(3 votes)
Probably
Total Votes: 48
Survey Done. CurtainsPlace would like to provide you a free gift as a token of appreciation. How would you like to receive the free gift?
50%
(24 votes)
Collect at CurtainsPlace's Office
50%
(24 votes)
Courier to house/office
Total Votes: 48